{"id":4137,"date":"2020-02-19T14:55:30","date_gmt":"2020-02-19T14:55:30","guid":{"rendered":"https:\/\/clickceasebiz.com\/blog\/?p=4137"},"modified":"2023-01-15T13:05:25","modified_gmt":"2023-01-15T13:05:25","slug":"competitor-click-fraud-a-case-study","status":"publish","type":"post","link":"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/","title":{"rendered":"Competitor Click Fraud: A Case Study"},"content":{"rendered":"\n<p>Ever wondered if your competitors click your PPC ads? Maybe you\u2019ve even considered clicking on your competitors adwords links yourself (naughty naughty). Although a single click here or there is nothing, there\u2019s only one word that can refer to organising a campaign of clicking on competitors ad campaigns. Fraud. Or more specifically, click fraud.<\/p>\n\n\n\n<p>Does this really happen in the real world? And what can the cost be to your business? Look at it like this\u2026<\/p>\n\n\n\n<p>In some industries, perhaps yours, the cost per click can be very high. Depending on your business a $20 CPC can seem very cheap, and if you look at our list of <a href=\"https:\/\/www.clickcease.com\/blog\/click-fraud-by-industry\/\">most expensive PPC industries<\/a>, you can see that the numbers can really climb. We\u2019re talking more than $100 per click in some fields.<\/p>\n\n\n\n<p>To highlight that competitor based click fraud really does happen, we have a real life example from a customer of ours. And, believe it or not, this isn\u2019t an isolated case but is in fact worryingly common.&nbsp;<\/p>\n\n\n\n<h2>Explain click fraud to me<\/h2>\n\n\n\n<p>Putting it simply, click fraud is where you receive clicks on your paid ads from parties who have no interest in completing a purchase from you. This can be vindictive, say, to damage or deplete your marketing budget and remove your ad from the results pages.<\/p>\n\n\n\n<p>It can also be done as part of a more organised campaign to divert your marketing budget to a webmasters account. For example, setting up websites with the sole purpose of making money from display advertising. This is called <a href=\"https:\/\/www.clickcease.com\/blog\/what-is-ad-fraud\/\">ad fraud<\/a> and is a whole other subject.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"What is Click Fraud? | ClickCease Academy\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Iw31cEBi72c?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"What is Click Fraud? | ClickCease Academy\",\n  \"description\": \"Learn what is click fraud and how to prevent it https:\/\/bit.ly\/3VOhW0g  Click fraud - when your ads receive clicks but it\u2019s not by real potential customers.  Not every click on your ads is from a genuine potential customer.  So what is click fraud? Click fraud is the act of clicking on a paid link, such as a display ad or a sponsored search result, with malicious or non-malicious intent.  It can be -  - bots - Up to 30% of all clicks on PPC ads are from bots and organized criminal botnets. - web scrapers - data scrapers and other automated bots can click your ads and waste your ad budget - Click farms - Websites hire click farms to boost their traffic and social engagement, and these waste your money on fake views and clicks.   AND it can also come from real humans, such as -  - Competitors - who want to deplete your marketing budget by clicking your ads as many times as possible, - brand haters - that want to harm your business - or even accidental clicks - up to 60% of mobile ad clicks are because our thumbs are just too fat.  Data time!  - On average, 14% of traffic on paid ads is fake. - The fraud industry makes 44B$ each year on clicks through paid campaigns.  How does it affect you as a marketer?  Well,  The results of click fraud on an ad campaign include -   - A higher cost per customer acquisition and an inflated cost per click, - An exhausted ad budget before your advertising day is done, - Ads knocked off the search results, leading to lost potential customers, - Reduced quality score, - And skewed performance data - after all, you don\u2019t want to put more money into a campaign if half of the traffic is fake.  Simply put, click fraud wastes your money, makes a mess of your marketing efforts and results in lost opportunities.   Check out our ClickCease blog to get a deeper dive into click fraud https:\/\/bit.ly\/3VOhW0g   Want to know more about ClickCease and get a 7-day free trial? Click here https:\/\/www.clickcease.com\/\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/Iw31cEBi72c\/default.jpg\",\n  \"uploadDate\": \"2023-01-05T13:25:58Z\",\n  \"duration\": \"PT1M47S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/Iw31cEBi72c\",\n  \"interactionCount\": \"80\"\n}<\/script><!--Video Markup Code Generated by https:\/\/videoschema.com\/ -->\n\n\n\n<p><\/p>\n\n\n\n<p>In this blog, we\u2019re going to look at an example of competitor click fraud, and how the mystery was solved using ClickCease.<\/p>\n\n\n\n<h2>Click fraud in action<\/h2>\n\n\n\n<p>Before we start we\u2019ll just explain how ClickCease works. When you set up a Google Ads PPC campaign, Google will treat each new IP address like a genuine lead. What this means is that a single device might be able to change it\u2019s IP address using techniques such as VPNs, proxy servers and other software.&nbsp;<\/p>\n\n\n\n<p>With ClickCease, we assign a unique device ID for every phone, tablet and desktop device, regardless of the <a href=\"https:\/\/whatismyipaddress.com\/ip-basics\">IP address<\/a>. This means that even if you use some clever chicanery, ClickCease will still know that your device clicked on a specific ad campaign at some point in the past.<\/p>\n\n\n\n<p>IP addresses can give a rough location, but never show you exactly where that device is located. It\u2019s a bit like knowing what street an address is in, but not having the number.<\/p>\n\n\n\n<h3>Spotting the problem<\/h3>\n\n\n\n<p>Our client in this story is a waste disposal service based in Australia, run by a man called William (not his real name, of course). William\u2019s business is a niche service which has a high cost per click, but theoretically only people who would be genuinely interested would be searching and clicking on these ads.<\/p>\n\n\n\n<p>William noticed that he was <a href=\"https:\/\/www.clickcease.com\/blog\/how-to-spot-click-fraud-on-your-ppc-ads\/\">receiving a lot of clicks<\/a> on his Google Ads PPC campaigns and not seeing a corresponding rise in the number of calls to his business. Concerned, William signed up for ClickCease. Once signed up, he noticed that the same device IDs were showing up regularly on his paid ads, a strong sign of competitor click fraud.<\/p>\n\n\n\n<p>In the waste disposal business in his area, the competition is fierce, with all the local businesses knowing each other and there being little love lost between them. But William had a hunch that it was one of the local competitors clicking on his PPC ads and he decided to get to the bottom of it\u2026<\/p>\n\n\n\n<h3>Noticing patterns<\/h3>\n\n\n\n<p>Although the fierce competition in the industry doesn\u2019t breed close ties, William wanted to see if he was alone experiencing these clicks on his ads. He got in touch with a competitor who he had got on with in the past and decided to ask him if he\u2019d noticed anything strange with his PPC ads.&nbsp;<\/p>\n\n\n\n<p>As it turned out, his competitor was already using ClickCease and had also noticed a strange pattern of device IDs clicking on his paid ads. Looking closer, they realised it was the same device ID on both of their accounts.&nbsp;<\/p>\n\n\n\n<p>Between them, they realised something needed to be done. They got in touch with the other local businesses, and explained what they thought was happening. William and his colleagues all organised to have the businesses that weren\u2019t signed up to ClickCease to sign up for the free trial and then to meet together to look at their data.<\/p>\n\n\n\n<p>Once everyone was signed up, all six of the local competitors would come with their devices and get to the bottom of who was fraudulently clicking on their ads. As an on demand service, it would be most likely that the fraudulent device ID would be a mobile device. However, on the day, only five of the six competitors arrived with their laptops and mobiles.&nbsp;<\/p>\n\n\n\n<h3>It\u2019s elementary&#8230;<\/h3>\n\n\n\n<p>So, together they all sat down and clicked on each others ads to check the device IDs of each others laptops and phones. Of course, they all came up with no matches, but all of the five competitors present had the same fraudulent device ID on their ClickCease IP address list.&nbsp;<\/p>\n\n\n\n<p>And, this \u2018Top Clicking Fraudulent Device\u2019 was also from the same region of Australia. <\/p>\n\n\n\n<p>Everyone agreed it had to be the sixth guy, so they called and emailed him with the evidence. The very next day, the fraudulent clicks stopped and all of the businesses involved reported that their PPC Ads began to behave as expected.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"475\" height=\"283\" src=\"https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/1.png\" alt=\"clickcease looks at the devices and IP addresses that have been clicking on your ads\" class=\"wp-image-4139\" srcset=\"https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/1.png 475w, https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/1-300x179.png 300w, https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/1-370x220.png 370w, https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/1-270x161.png 270w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><\/figure><\/div>\n\n\n<h2>How to stop competitor click fraud<\/h2>\n\n\n\n<p>This click fraud example shows that a group of people using ClickCease managed to identify and stop a competitor clicking on Adwords campaigns. But you don\u2019t need to assemble a crew of business associates to work out if you\u2019ve been a victim of click fraud. By assigning a unique device ID it\u2019s much easier to keep tabs on who is clicking your ads, even if they change IP address or location.&nbsp;<\/p>\n\n\n\n<p>And, as we also run a blacklist of suspicious devices, you can be assured that any shady characters who have been identified by us can also be blocked from your ads too. In short, using ClickCease makes it easier to <a href=\"https:\/\/www.clickcease.com\/blog\/10-reasons-to-protect-ppc-ads-in-2020\/\">protect PPC ad campaigns<\/a>.<\/p>\n\n\n\n<p>If you think there is a strong case for a competitor to click your ads, or you suspect that your PPC Ads aren\u2019t performing as well as they should be, <a href=\"https:\/\/www.clickcease.com\/pricing.html\">try ClickCease for free<\/a>. With a 7 day free trial, you can see for yourself if there is any strange activity on your paid ads and use the powerful tools of ClickCease to stop click fraud!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever wondered if your competitors click your PPC ads? Maybe you\u2019ve even considered clicking on your competitors adwords links yourself (naughty naughty). Although a single click here or there is nothing, there\u2019s only one word that can refer to organising a campaign of clicking on competitors ad campaigns. Fraud. Or more specifically, click fraud. Does [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":4138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[5,11],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Competitor Click Fraud: A Case Study | ClickCease Blog<\/title>\n<meta name=\"description\" content=\"Understand exactly how competitor Click Fraud works. Learn how you can stop competitors clicking on your Google Ads saving your budget for genuine traffic.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Competitor Click Fraud: A Case Study | ClickCease Blog\" \/>\n<meta property=\"og:description\" content=\"Understand exactly how competitor Click Fraud works. Learn how you can stop competitors clicking on your Google Ads saving your budget for genuine traffic.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\" \/>\n<meta property=\"og:site_name\" content=\"ClickCease Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ClickCease-484865984976254\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-19T14:55:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-15T13:05:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.clickcease.com\/blog\/wp-content\/uploads\/2020\/02\/business-competition-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1790\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Oli Lynch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/OliLynchWrites\" \/>\n<meta name=\"twitter:site\" content=\"@clickcease\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Oli Lynch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\"},\"author\":{\"name\":\"Oli Lynch\",\"@id\":\"https:\/\/www.clickcease.com\/blog\/#\/schema\/person\/b78aa0c9f82503dd2e1f6ea669e73d2b\"},\"headline\":\"Competitor Click Fraud: A Case Study\",\"datePublished\":\"2020-02-19T14:55:30+00:00\",\"dateModified\":\"2023-01-15T13:05:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\"},\"wordCount\":1156,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\/\/www.clickcease.com\/blog\/#organization\"},\"articleSection\":[\"Click Fraud\",\"PPC\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\",\"url\":\"https:\/\/www.clickcease.com\/blog\/competitor-click-fraud-a-case-study\/\",\"name\":\"Competitor Click Fraud: A Case Study | ClickCease Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.clickcease.com\/blog\/#website\"},\"datePublished\":\"2020-02-19T14:55:30+00:00\",\"dateModified\":\"2023-01-15T13:05:25+00:00\",\"description\":\"Understand exactly how competitor Click Fraud works. 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